★Privacy Policy★

Last updated: [2025-05-17]

At Hei Krunch, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us online or in-store.

1. Information We Collect

We may collect the following information when you:

• Order online or in-store
  
  

• Subscribe to updates or contact us via email or social media
  
  

• Leave reviews or interact with our website
  
  

Types of information include:

• Name and contact details (e.g., phone number, email)
  
  

• Delivery address
  
  

• Payment information (processed securely through third-party providers)
  
  

• Browsing and usage data (cookies, analytics)
  
  

2. How We Use Your Information

We use your information to:

• Fulfil your orders and process payments
  
  

• Improve our services and website experience
  
  

• Respond to enquiries and customer feedback
  
  

• Share updates, promotions or changes (only if you opt in)
  
  

We do not sell or share your personal data with third parties, except for essential service providers like delivery or payment platforms.

3. Data Protection

We take reasonable measures to ensure your personal data is stored securely and only accessible to authorised personnel. Third-party services we use (e.g., Uber Eats, DoorDash) have their own privacy standards.

4. Your Rights

Under New Zealand privacy laws, you have the right to:

• Access or correct your personal information
  
  

• Request deletion of your data
  
  

• Opt out of promotional messages at any time
  
  

To make a privacy-related request, contact us at heikrunchnz@gmail.com.