★Terms & Conditions★

These Terms govern your use of the Hei Krunch website and services.

1. General

Hei Krunch is a New Zealand-based food business located at 7 Mercari Way, Albany, Auckland. By using our website or placing an order, you agree to these terms.

2. Orders

• All prices are in NZD and include GST.
  
  

• Orders placed through third-party platforms (e.g., Uber Eats, DoorDash) are subject to their terms and policies.
  
  

• We reserve the right to refuse service, cancel orders, or adjust prices and menu items without notice.
  
  

3. Allergens & Ingredients

Please note that our products may contain or come into contact with allergens including but not limited to gluten, dairy, soy, eggs, nuts, and sesame. We do our best to accommodate dietary requests, but cannot guarantee allergen-free preparation.

4. Cancellations & Refunds

• Orders cancelled after preparation may not be eligible for a refund.
  
  

• If your order is incorrect or unsatisfactory, please contact us immediately so we can make it right.
  
  

5. Intellectual Property

All content, images, and branding on this site are the property of Hei Krunch and may not be used without permission.

6. Contact Us

For questions, feedback, or complaints, reach out to us at:
📧 heikrunchnz@gmail.com
📞 09-200-3333